Async-first entry
The default path remains async-first. No call is required for qualification, and qualification does not commit the team to purchase, a pilot, or open-ended follow-up.
Deterministic clarification helper
Fixed, topic-driven answers for bounded product, process, commercial, and legal questions. Qualification remains the primary path.
This is not free-text chat, booking, or live assistance.
Opened from a public clarification link.
Select one bounded topic. Each answer panel is fixed to canon-backed public content.
Selected topic
Qualification stays first because the public path is designed to test fit, pressure, and commercial path clarity before manual involvement or payment.
The default path remains async-first. No call is required for qualification, and qualification does not commit the team to purchase, a pilot, or open-ended follow-up.
Qualification resolves to a defined outcome such as reject, nurture, risk review, or paid assessment offer.
The assessment order path becomes available only when qualification indicates the paid assessment offer.
Manual escalation
The contact form is the manual escalation path when the fixed helper still does not answer a bounded legal, commercial, scope, procurement, or policy question.